TVE Coaching Enterprise

1. Eligibility

To use our platform, you must:

•    Be at least 18 years old

•    Provide accurate and complete registration information

•    Agree to these Terms and all related policies

2. Our Services

We offer self-paced, online training programs related to English education and teaching. All content is delivered digitally through our learning platform (Thinkific).

Note:

TVE Coaching Enterprise does not provide employment or guarantee teaching jobs. We offer training only.

3. Passing Rate

•  The passing rate for the homework is 80%. If failed, you are given unlimited chances to redo your homework until you pass. Take 2 is free. Take 3 onwards costs Php250/retake.

• There is no fixed schedule as to when to submit your homework and demo, as long as they are submitted within the training period.

The trainee is responsible for checking his/her email regarding the last day of his/her TESOL program. 

4. Payments and Access

•    Full payment must be made before you gain access to the course.

•    All payments are securely processed via trusted third-party providers (e.g., Xendit, Stripe).

•    Access is typically granted within 24 hours after payment confirmation.

•    Our TESOL program is fully self-paced, with all training materials accessible for six (6) weeks through TVE’s Learning Management System (LMS). Extensions beyond the access period will incur additional fees.

• Trainees must strictly follow the given time prescription of 6 weeks. Trainees are given six (6) weeks to complete the training (no option to extend). Once this period ends, your access to the program will automatically stop. So, if you do not complete the training within this period, your status will be marked as Dropped/Failed/Incomplete. TVE has no obligation to continue training for anyone who has been marked as Dropped/Failed/Incomplete, and no certificate will be issued. Certificates will only be issued to trainees who complete the course within the prescribed time period.

5. Refund Policy 

We do not offer refunds for change of mind, scheduling conflicts, or personal reasons.

A refund will only be issued under the following exceptional circumstance:

-The course you enrolled in has been cancelled by TVE Coaching Enterprise

In such cases, the refund will be processed within 14 business days after being notified of the cancellation. 

By enrolling in our programs, you acknowledge and agree to this strict no-refund policy.

6. Shipping fee

Free shipping for hard copies of certificate and transcript within the Philippines. 

WE DON'T SHIP OUTSIDE THE PHILIPPINES.

Free scanned copies of certificate and transcript

7. Account Responsibility

You are responsible for:

•    Keeping your login credentials secure

•    All activity that occurs under your account

•    Ensuring that your email address is current so you receive important updates

Trainees will have their own student dashboard online where they will find their training materials, teaching demonstration guidelines, homework, and video lessons. Each enrollee has a unique log-in, so only you and TVE can see your progress.

Do not share your account with others. Accounts are for individual use only.

8. Intellectual Property

All content on our site—including videos, PDFs, graphics, branding, and written materials—is the intellectual property of TVE Coaching Enterprise or has been legally licensed for our exclusive use.

You are granted a limited, non-transferable license to access and use the course materials for personal, educational purposes only.

You may not:

•    Copy, reproduce, or modify our content

•    Resell or redistribute any materials

•    Share course access with others

•    Use our content for commercial or public purposes without our express written permission

Any unauthorized use may result in account termination and legal action.

9. User Conduct

You agree not to:

•    Misuse or interfere with the platform

•    Attempt to access content not assigned to you

•    Use our content for commercial resale or misleading marketing

•    Engage in illegal or abusive behavior

Violation may result in account termination without refund.

10. Disclaimer

Our training programs are designed for educational purposes only. While we are committed to delivering high-quality, practical content, TVE Coaching Enterprise makes no guarantees or promises regarding:

•    Future employment or job placement

•    Certification acceptance by employers

•    Income or financial outcomes

•    Results after completing our courses

•    Specific teaching performance or classroom success

Success depends on many individual factors, including your effort, background, and external market conditions.

By enrolling in our programs, you acknowledge that you are solely responsible for your progress, and you agree to use our services at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, TVE Coaching Enterprise shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, courses, or services.

This includes—but is not limited to—claims related to:

•    Lost income or profits

•    Missed business or job opportunities

•    Unexpected expenses or losses you associate with taking our course

•    Emotional distress, dissatisfaction, or disappointment with outcomes

•    Technical problems, platform errors, or service interruptions

By enrolling in our programs, you agree to take full responsibility for how you use the content provided and release TVE Coaching Enterprise from liability for any outcomes beyond our control.

12. Policy Updates

We may update these Terms periodically. Continued use of the platform after changes means you accept the updated Terms.

13. Contact

For any questions about these Terms, please contact:

[email protected]